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GENERAL
CONDITIONS
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Our
general conditions are applicable to
contracts relating to all travel related
arrangements and organisation activities,
and those of travel industry endorsed
intermediaries such as defined by the
law dated February the 16th, 1994 regulating
the Organisation and Travel Intermediary
Contracts. |
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We
are insured against financial insolvency. |
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PARTICULAR
CONDITIONS |
| Low-cost
fares for flight tickets |
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their
reservation and their issuance time
limit are not variable |
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the
date, itinerary and airline are not modifiable
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their
validity is limited |
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they
are non transferable and non refundable
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the
issuance of a duplicate, in case of
loss or theft, is not part of our contract
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schedule
or itinerary changes, stopovers, delays,
missed connections, flight cancellations,
weather changes, air surcharges, riots,
wars, force majeure, technical incidents,
act of a third party, so as all their
consequences cannot involve our responsibility
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flight
reconfirmation is mandatory, and must
be done at least 72 hours in advance
of the return journey |
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WE
RECOMMEND YOU SUBSCRIBE TO TRAVEL INSURANCE
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Elvia, Europe Assistance, etc...) at the time
of reservation. |
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| RESERVATION
AND PAYMENT |
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By
purchasing our travel services, you
are agreeing to be bound by the terms
of these general conditions
We can make temporary flight reservations
(unless otherwise informed) and would
ask you to reconfirm your agreement
concerning our proposal within the time
advised. If unable to do so, we reserve
the right to cancel such reservations.
Fares can only be guaranteed following
reception of your payment. |
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| DEPOIST/BALANCE |
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deposit is required and its payment is dependent
on the time of reservation: |
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more
than one month before departure: 30% of the
total amount. |
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less than one month before departure: 100%
of the total amount. |
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any
outstanding balance must be paid 30 days before
departure. |
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| Flight
tickets can be paid for in full on collection at
the agency, unless otherwise specify. |
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| Credit
cards payments (VISA, AMERICAN EXPRESS, MASTERCARD,
DINNERS...) are generally accepted by the airlines,
but restrictions may apply for some low cost tickets
and Tour operators packages. |
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| ANNULATION |
We
would ask that you contact us as soon as possible
should you need to cancel your travel arrangements
and also to confirm your decision in writing. In
such an eventuality, please return your flight tickets
so that we may apply for any applicable refund.
Refunds are made following receipt of reimbursement
by the airline within timescales advised. |
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| FORMALITIES |
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We
are at your disposal for any help concerning travel
formalities (PASSPORT, VISA, HEALTH.)
PASSPORTS
are issued at the city of your official residence.
Travel VISAS can be requested through our agency
and/or direct to the embassy/consulate of the
relevant country.
For
HEALTH information, please contact:
Ministère des Affaires Etrangères
Centre Médical
Rue Petit Carmes, 27 - 1000 BRUSSELS
Tél.: 00 32 (0) 2/ 501.35.11
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All
Rights Reserved ©2002 ISTC Travel
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